What we collect: Account details, identity verification, payment info, and technical device data.
Why we collect it: To manage your account, process payments, prevent fraud, and comply with gaming laws.
Who sees it: Only our authorized staff and essential partner service providers (e.g., payment processors).
How long we keep it: For the duration of your account and as required by Philippine legal standards.
Your control: You can request access, correction, or deletion via our support channels.
1. Introduction and Scope
This Privacy Policy describes how moneyline bet collects, uses, and protects the personal information of our users in the Philippines. This policy applies strictly to your interactions with our website and official applications.
Please note that this policy does not cover third-party websites. If you click on a link that takes you away from our platform, we encourage you to read the privacy policies of those external sites, as we have no control over their data practices.
2. Personal Information We Collect
We collect information necessary to provide a safe and compliant gaming environment:
Account and Identity Data: Full name, date of birth, email address, and phone number used to establish your account.
Verification Documents: Copies of government-issued IDs provided during the KYC process to prevent identity theft and underage gaming.
Payment Data: Transaction histories and payment method details required to process deposits and withdrawals through our partner payment providers.
Gaming and Transaction Activity: Records of your bets, winnings, deposits, and withdrawals to monitor account activity.
Technical Data: IP address, browser type, device identifiers, and operating system information to optimize performance and security.
Support Records: Logs of communications between you and our support team.
3. How We Collect Data
Data is gathered through three primary channels:
Directly from You: Information you provide during registration, account verification, or when contacting support.
Automatically: Technical data collected via cookies and server logs as you navigate our platform.
Partner Service Providers: Data received from identity verification services and payment processors to confirm the validity of transactions.
4. Why We Use Data
Your data is used for the following essential purposes:
Account Management: To create, maintain, and secure your user profile.
Financial Processing: To facilitate seamless deposits and withdrawals of PHP.
Optimization: Personalizing your experience and improving site functionality.
Legal Obligations: Fulfilling regulatory requirements applicable to gambling operators in the Philippines.
Marketing: Sending promotions only if you have explicitly opted-in to receive them.
5. When We Share Data
We do not sell your personal data to third parties. We only share information with:
Essential Service Providers: Payment processors, KYC verification partners, and technical hosting providers who keep the platform running.
Legal Authorities: When required by applicable law or to respond to valid legal requests from regulatory bodies.
6. How We Protect Data
We implement robust security measures to safeguard your information:
Encryption: Use of industry-standard encryption for data in transit.
Access Control: Strict internal restrictions ensuring only authorized personnel can access sensitive data.
Payment Isolation: Financial data is handled through secure, isolated channels provided by payment partners.
Continuous Monitoring: Active surveillance of systems to detect and prevent unauthorized access.
7. Cookies and Tracking
We use cookies to remember your preferences and enhance site security. For a detailed explanation of the specific cookies we use and how you can manage them, please visit our Cookie Policy.
8. Your Rights
Depending on your circumstances, you have the following rights regarding your data:
Access & Correction: Request a copy of your data or correct inaccuracies.
Deletion & Portability: Request the removal of your data or its transfer to another service.
Objection & Withdrawal: Object to certain data processing or withdraw consent for marketing.
To exercise these rights, please contact our support team via the channels available on this site. Please note that even after an account is closed, we are required to retain certain data to comply with anti-money laundering (AML) and gambling regulations.
9. How Long We Retain Data
We retain your personal information for as long as your account remains active. Once an account is closed, we will keep the necessary data only for the period required by applicable law in the Philippines to meet legal, tax, or regulatory obligations.
10. Age Limits
Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account was created by a minor, the account will be terminated immediately and any remaining funds will be handled according to our terms. Parents or guardians who suspect a minor is using our platform should report this immediately via our support page.
11. Cross-Border Transfers
To provide our services, some of our partner providers may operate outside of the Philippines. In such cases, we ensure that appropriate safeguards are applied to protect your data during these transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be published on this page. We recommend checking the "Last Updated" date at the top of this page regularly to stay informed.
Questions About Your Privacy?
Our team is here to help you understand how your data is handled.